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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of sayra Anael Gonzalez

sayra Anael Gonzalez

December 4, 2024

5  out of  5
rating by sayra Anael Gonzalez
"Realice el cambio de mis pólizas de Kansas a Texas, Realmente muy agradecida con Michelle muy amable y atenta desde el inicio, se aseguró de ofrecernos lo mejor, para mí es muy valioso poderme comunicar en mi idioma, y recomiendo ampliamente este lugar ."
We responded:
"Hola Sayra, muy feliz de que hayas quedado satisfecho con Michelle y su ayuda para transferir tus pólizas a Texas. Apreciamos su negocio y esperamos poder ayudarlo con todas sus necesidades de seguros y servicios financieros en el futuro. Debra"
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James D Cantrell

November 16, 2024

5  out of  5
rating by James D Cantrell
"Great transition switching from a prior insurance company! I’m now getting better pricing plus bundled with renters insurance and much more! Agent Michelle was very helpful and explained everything we needed to know! Can’t believe I’ve never switched until today! The entire office introduced themselves and everyone was extremely nice! I think we’ll be happy with State farm! Thank you."
We responded:
"Hello James, so happy you are pleased with your purchase. Michelle was so happy to help you and will always make sure you are satisfied with your interactions when reaching out to her. We appreciate you and look forward to seeing you again. Thank you for your business!! Debra"
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Johnny Baze

November 15, 2024

5  out of  5
rating by Johnny Baze
"Great professional service at a rate i can afford"
We responded:
"Hello Johnny, we are pleased to hear that you are happy with the professionalism of our office and the rates that meet your needs. Thank you for the 5* review and thank you for your business. Debra"
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Benjamin Diaz

November 11, 2024

5  out of  5
rating by Benjamin Diaz
"Michelle has been so helpful and has taken care of all my insurance needs!"
We responded:
"Hi Ben, thank you for the 5* review. Michelle is always striving to make sure customers are satisfied with her service and as an Agency we all want our customers to have a remarkable experience when contacting our office. Thank you for your business! Debra"
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Phil Bledsoe

November 1, 2024

5  out of  5
rating by Phil Bledsoe
"Always on top of any requests with professionalism. 5 🌟"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you! Debra"
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Penny Thornton

November 1, 2024

5  out of  5
rating by Penny Thornton
"We have been using Debra Pena for years. She and her staff, specifically Michelle, give the absolute best customer service! Michelle has guided us through many changes to our policies and always makes sure we get the best they have to offer in coverage and affordability."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Thank you! Debra"
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Gabriela Alvarez

October 18, 2024

5  out of  5
rating by Gabriela Alvarez
"Excelente trato, desde el principio se mostraron muy interesados y muy amables en todo momento. Recomendado ampliamente."
We responded:
"Hello Gabriela, so happy to hear you were pleased with the level of service provided. We appreciate your business and look forward to working with you for any of your insurance and financial service's needs. Thank you, Debra"
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Melissa Jugo

October 16, 2024

5  out of  5
rating by Melissa Jugo
"Michelle was very helpful, patient and nice. She answered all our questions. Highly recommended."
We responded:
"Hi Melissa, thank you for your kind words! Our team is delighted to hear Michelle provided was helpful, patient, and friendly. We are glad she could answer all your questions and make your experience positive. We hope to serve you again soon. - Debra"
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Alondra Mendez

October 15, 2024

5  out of  5
rating by Alondra Mendez
"I usually dont leave reviews unless I’m extremely satisfied. I’m more than satisfied. Teresa is super knowledgeable and willing to help get you the best coverages and at a reasonable price. Highly recommend them! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I give them 10 stars"
We responded:
"Hi Alondra, so happy to hear you had a remarkable experience with Teresa. She is very knowledgeable and always happy to help!! We appreciate your business and look forward to assisting you with all of your insurance and financial service's needs. Welcome to the Debra Pena Agency! Debra"
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Angela Jones

October 12, 2024

5  out of  5
rating by Angela Jones
"My agent was very professional, She was very polite"
We responded:
"Thank you, Angela, for the 5* review. Teresa enjoyed helping you with your insurance needs and please don't hesitate to let us know if we can help you with any other insurance and financial service's needs. Welcome to the agency! Debra"
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Corey Hunt

September 24, 2024

5  out of  5
rating by Corey Hunt
"Teresa was an amazing help! She Made the process nice and easy! Definitely would recommend to anyone!"
We responded:
"Hi Corey! Welcome to the agency!!! So happy to hear that Teresa made your transition seamless and easy. She is excellent and very knowledgeable in helping customers with any and all insurance questions. Thank you for your business! Debra Pena"
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Angela Pitts

September 20, 2024

5  out of  5
rating by Angela Pitts
"I was able to get 5 vehicles, a trailer, and our home insured for a great price! Thank you Teresa!"
We responded:
"Hi Angela, so happy to hear that Teresa was able to get you a great price for your insurance needs. We are excited to have you as a part of our agency and look forward to servicing your future needs. Thank you for your business! Debra Pena"
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Reese Barden

September 10, 2024

5  out of  5
rating by Reese Barden
"They have been so helpful thru my entire claims process - what a wonderful agency!!"
We responded:
"Hello Reese, so happy to hear you are please with the assistance you received during your claim process. We understand claims can be complicated and difficult to understand. We always want our customers to know we are here to assist anyway we can. Thank you! Debra"
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Lavender Castaldo

September 9, 2024

5  out of  5
rating by Lavender Castaldo
"Had a great experience Michelle B helped me get insurance in a timely manner and made the whole thing so easy."
We responded:
"Hi Lavender, glad to hear that Michelle helped you with your purchase. Michelle is very good and helpful and is always willing to help with any questions or any other services we can assist with. Thank you! Debra"
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Jose C (California)

August 22, 2024

5  out of  5
rating by Jose C (California)
"Michelle B. was really helpful and polite, fast service as well. Didn’t take long for me to be insured again!!!"
We responded:
"Hello Jose, so happy to hear that Michelle was helpful and polite while helping you get your insurance started. She is very knowledgeable and always happy to help! Welcome to the Debra Pena Agency! We appreciate the opportunity to serve you! Debra"
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Yossio Ruiz

August 22, 2024

5  out of  5
rating by Yossio Ruiz
"Great service, full transparency, and great rates. I definitely recommend speaking to Nancy Flores. She helped me get my life insurance and renters insurance."
We responded:
"Hi Yossio, happy to hear that Nancy helped you get your life insurance in place as well as your renter's insurance. Nancy is always a pleasure to work with and very happy to help any way she can to be sure you are taken care of with all your insurance and financial service's needs. Thank you for your business! Debra"
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Paola Flores

August 22, 2024

5  out of  5
rating by Paola Flores
"I had to get renters insurance for my first apartment and decided to go with this state farm. Mrs. Nancy Flores helped me out with explaining how it works and what it covers, along with how much I would be needing to pay. Price definitely fit in my budget and all I had to do was email the policy over to my apartment leasing office! She also introduced me to the mobile app which allows me to see all the policies I currently have and any upcoming payments, as well as creating new ones if necessary! I absolutely love the transparency at the Debra Pena state farm. Definitely recommend to anyone getting any sort of insurance! Thank you so much."
We responded:
"Hello Paola, thank you for the 5* review of the Debra Pena Agency. Nancy is very knowledgeable and goes above and beyond to be sure customers know what they have and to feel comfortable in knowing they are getting everything they need to be fully taken care of in times of need. We appreciate your business and loyalty to the agency. Debra"
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Deborah Dare

August 20, 2024

5  out of  5
rating by Deborah Dare
"Michelle was super nice and very helpful in getting us through the process of getting new insurance for our vehicle, motorcycle and renters insurance."
We responded:
"Hello Deborah, It pleases me to know that Michelle helped you to your satisfaction in obtaining your new insurance. She is always very helpful and strives to please each and every customer to clearly understand their policy coverages. We welcome you to our agency and look forward to helping you anyway we can with all your insurance and financial services needs. Thank you for your business, Debra"
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Richard Proulx

August 13, 2024

5  out of  5
rating by Richard Proulx
"Made the transition so easy from my previous insurance company. Provided all truthful rates and explained the entire policy answering any questions i had."
We responded:
"Hi Richard, Thank you for your review! We are delighted to hear your transition from a previous insurance company was simple. Our team strives to explain coverage plans thoroughly and is glad we could answer your questions. We appreciate your support. - Debra"
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Lizette Cabrera

August 13, 2024

5  out of  5
rating by Lizette Cabrera
"I had a great experience working with Michelle and appreciated her help in explaining insurance plans and rates that fit within my budget! She excels in communication and prompt responses. I would highly recommend her."
We responded:
"Hello Lizette, we are happy to hear you had a great experience working with Michelle. We strive to excel in the best experience possible by providing complete information to our customers to make the best decision for the coverages they need. We appreciate your review and look forward to a working with you anytime you have questions or concerns. Thank you, Debra"
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Cindy L

August 7, 2024

5  out of  5
rating by Cindy L
"I have been a customer of this company for many years. I chose this agent because my workplace is close to here. So it is very convenient for me. And my agent is very patient and always gives me the best help. Always recommend the best solution and the most favorable price to me. Thanks"
We responded:
"Thank you Cindy for letting us know how pleased you are with our services. We strive each and every day to deliver the best outcome for our customers. Your business is greatly appreciated. Debra"
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Adrian Portillo

August 2, 2024

5  out of  5
rating by Adrian Portillo
"State Farm is Amazing my Agent Teresa stayed in touch with me the past couple years and was always willing to help me find a lower coverage rate with them Thank you so much!"
We responded:
"Hi Adrian, we are pleased to hear that you are happy with the help you received from Teresa and our agency. We are always happy to help any way we can. Thank you for your business! Debra"
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Jose Ramirez

July 17, 2024

5  out of  5
rating by Jose Ramirez
"Best customer service by far, Nancy was very patient and helped with all my iwuestions and issues, she went out of her way to help me out, and that is something i appreciate."
We responded:
"Hi Jose, Thank you for your wonderful review. Our team is happy to hear that Nancy took the time to address your questions and concerns. We hope to serve you again soon. Debra Pena, Agent"
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Luis Aranda

July 16, 2024

5  out of  5
rating by Luis Aranda
"Very helpful and very respectful. Glad I contacted them. Definitely worth the time!"
We responded:
"Hi Luis, Thank you for your five-star review. The Debra Pena State Farm Agent team is thrilled to learn we exceeded your expectations. We hope to work with you again soon. Debra Pena, Agent"
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Gladys Gonzalez

July 2, 2024

5  out of  5
rating by Gladys Gonzalez
"Great service, very helpful! We bundle our insurance and she made sure to provide us with the best options."
We responded:
"Hello Gladys so happy to hear that you are pleased with the services provided. We appreciate your business and look forward to next time. Thank you Debra"