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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marcos Lujan

Marcos Lujan

January 9, 2025

5  out of  5
rating by Marcos Lujan
"Staff very helpful and courageous. Answered questions easily and very knowledgeable."
We responded:
"Hi Marcos, we strive to meet your satisfaction with all your questions at any time. Please don't hesitate to reach out to us at any time. Thank you for your business. Debra"
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Mitchell Elliott

January 5, 2025

5  out of  5
rating by Mitchell Elliott
"Great agent always helping when needed"
We responded:
"Mitchell Elliott Hi Mitchell, thank you for your kind words! Our team is happy to help. Your support means a lot to us, and we look forward to working with you in the future. - Debra "
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Kable Monroe

January 4, 2025

5  out of  5
rating by Kable Monroe
"I’ve been with State Farm for at least a few years now, and I have nothing but good things to say about them. My agent, Teressa, has been nothing but helpful and kind whilst I’ve been doing business with State Farm."
We responded:
"Hi Kable! Thank you for the review and we appreciate your business. If at any time you have questions or need assistance Teresa will be happy to assist. Have a great New Year!! Debra"
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Jacob Vieth

December 18, 2024

5  out of  5
rating by Jacob Vieth
"I’ve been with State Farm for about 5 years now and they have always done me right. Teresa made switching over very easy and smooth as well as making any changes I need made at anytime! Highly recommend this Insurance agency!!"
We responded:
"Hi Jacob, thank you so much for your loyal support over the past 5 years! We're thrilled to hear that you've had such a positive experience with us. Teresa is truly amazing, and we're glad she made switching over simple and continues to provide smooth service whenever you need changes. Your recommendation means the world to us! - Debra"
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Ashley Munoz

December 16, 2024

5  out of  5
rating by Ashley Munoz
"I have been with Michelle from State Farm since 2015 she has been a part of my life journey of me getting my first sports car to my children getting there first cars and making sure we have great and affordable coverage. I have purchased many cars and every time I give her a call she makes my insurance call easy and quick! I personally don’t even live in Midland Texas anymore for about 5 years and I still stick with Michelle from Statefarm! We love Michelle Statefarm!!!"
We responded:
"Hi Ashley, thank you for your trust and loyalty with the Debra Pena State Farm Agency. It's always a pleasure helping you and look forward to many more years of meeting your needs. Michelle is always willing to assist and provide remarkable service each and every time. We appreciate your business! Thank you!! Debra"
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Edward Dominguez

December 12, 2024

5  out of  5
rating by Edward Dominguez
"Been with state farm for years and just recently changed agents and went with Debra Pena and i could not be more satisfied , Michelle has been more than helpful saving me money and increasing my coverage on my home and auto , two thumbs up for Debra Pena and her awsome team !!!"
We responded:
"Welcome Edward! So pleased Michelle was able to exceed your expectations with more coverage and a savings. We appreciate your business and look forward to working with you for all your insurance and financial services needs. Debra"
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pete mendoza

December 10, 2024

5  out of  5
rating by pete mendoza
"I have been with Debra Peña and State Farm for over 25yrs, they are the best and have zero complaints, Michelle Barrera answers any/every question that I have, would recommend them to anyone."
We responded:
"Hi Pete! We are always happy to hear when our customers have been happy with the attention they deserve with each interaction with our office and Michelle. We appreciate you and your long time loyalty to State Farm and the Debra Pena Agency. Thank you for your business! Debra"
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Jay Vaughn

December 10, 2024

5  out of  5
rating by Jay Vaughn
"Debra Peña is one of the representations of StateFarm there is, one of their biggest assets is Michelle Barrera, her professionalism is second to none, I highly recommend them to anyone who needs excellent service in insurance."
We responded:
"Hello Jay, thank you for the 5* review and your accolades for Michelle. She is excellent at working with our clients to satisfy all their insurance and financial services needs. We look forward to helping you again. Thank you for your business. Debra"
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sayra Anael Gonzalez

December 4, 2024

5  out of  5
rating by sayra Anael Gonzalez
"Realice el cambio de mis pólizas de Kansas a Texas, Realmente muy agradecida con Michelle muy amable y atenta desde el inicio, se aseguró de ofrecernos lo mejor, para mí es muy valioso poderme comunicar en mi idioma, y recomiendo ampliamente este lugar ."
We responded:
"Hola Sayra, muy feliz de que hayas quedado satisfecho con Michelle y su ayuda para transferir tus pólizas a Texas. Apreciamos su negocio y esperamos poder ayudarlo con todas sus necesidades de seguros y servicios financieros en el futuro. Debra"
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James D Cantrell

November 16, 2024

5  out of  5
rating by James D Cantrell
"Great transition switching from a prior insurance company! I’m now getting better pricing plus bundled with renters insurance and much more! Agent Michelle was very helpful and explained everything we needed to know! Can’t believe I’ve never switched until today! The entire office introduced themselves and everyone was extremely nice! I think we’ll be happy with State farm! Thank you."
We responded:
"Hello James, so happy you are pleased with your purchase. Michelle was so happy to help you and will always make sure you are satisfied with your interactions when reaching out to her. We appreciate you and look forward to seeing you again. Thank you for your business!! Debra"
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Johnny Baze

November 15, 2024

5  out of  5
rating by Johnny Baze
"Great professional service at a rate i can afford"
We responded:
"Hello Johnny, we are pleased to hear that you are happy with the professionalism of our office and the rates that meet your needs. Thank you for the 5* review and thank you for your business. Debra"
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Benjamin Diaz

November 11, 2024

5  out of  5
rating by Benjamin Diaz
"Michelle has been so helpful and has taken care of all my insurance needs!"
We responded:
"Hi Ben, thank you for the 5* review. Michelle is always striving to make sure customers are satisfied with her service and as an Agency we all want our customers to have a remarkable experience when contacting our office. Thank you for your business! Debra"
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Phil Bledsoe

November 1, 2024

5  out of  5
rating by Phil Bledsoe
"Always on top of any requests with professionalism. 5 🌟"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you! Debra"
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Penny Thornton

November 1, 2024

5  out of  5
rating by Penny Thornton
"We have been using Debra Pena for years. She and her staff, specifically Michelle, give the absolute best customer service! Michelle has guided us through many changes to our policies and always makes sure we get the best they have to offer in coverage and affordability."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Thank you! Debra"
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Gabriela Alvarez

October 18, 2024

5  out of  5
rating by Gabriela Alvarez
"Excelente trato, desde el principio se mostraron muy interesados y muy amables en todo momento. Recomendado ampliamente."
We responded:
"Hello Gabriela, so happy to hear you were pleased with the level of service provided. We appreciate your business and look forward to working with you for any of your insurance and financial service's needs. Thank you, Debra"
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Melissa Jugo

October 16, 2024

5  out of  5
rating by Melissa Jugo
"Michelle was very helpful, patient and nice. She answered all our questions. Highly recommended."
We responded:
"Hi Melissa, thank you for your kind words! Our team is delighted to hear Michelle provided was helpful, patient, and friendly. We are glad she could answer all your questions and make your experience positive. We hope to serve you again soon. - Debra"
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Alondra Mendez

October 15, 2024

5  out of  5
rating by Alondra Mendez
"I usually dont leave reviews unless I’m extremely satisfied. I’m more than satisfied. Teresa is super knowledgeable and willing to help get you the best coverages and at a reasonable price. Highly recommend them! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I give them 10 stars"
We responded:
"Hi Alondra, so happy to hear you had a remarkable experience with Teresa. She is very knowledgeable and always happy to help!! We appreciate your business and look forward to assisting you with all of your insurance and financial service's needs. Welcome to the Debra Pena Agency! Debra"
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Angela Jones

October 12, 2024

5  out of  5
rating by Angela Jones
"My agent was very professional, She was very polite"
We responded:
"Thank you, Angela, for the 5* review. Teresa enjoyed helping you with your insurance needs and please don't hesitate to let us know if we can help you with any other insurance and financial service's needs. Welcome to the agency! Debra"
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Corey Hunt

September 24, 2024

5  out of  5
rating by Corey Hunt
"Teresa was an amazing help! She Made the process nice and easy! Definitely would recommend to anyone!"
We responded:
"Hi Corey! Welcome to the agency!!! So happy to hear that Teresa made your transition seamless and easy. She is excellent and very knowledgeable in helping customers with any and all insurance questions. Thank you for your business! Debra Pena"
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Angela Pitts

September 20, 2024

5  out of  5
rating by Angela Pitts
"I was able to get 5 vehicles, a trailer, and our home insured for a great price! Thank you Teresa!"
We responded:
"Hi Angela, so happy to hear that Teresa was able to get you a great price for your insurance needs. We are excited to have you as a part of our agency and look forward to servicing your future needs. Thank you for your business! Debra Pena"
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Reese Barden

September 10, 2024

5  out of  5
rating by Reese Barden
"They have been so helpful thru my entire claims process - what a wonderful agency!!"
We responded:
"Hello Reese, so happy to hear you are please with the assistance you received during your claim process. We understand claims can be complicated and difficult to understand. We always want our customers to know we are here to assist anyway we can. Thank you! Debra"
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Lavender Castaldo

September 9, 2024

5  out of  5
rating by Lavender Castaldo
"Had a great experience Michelle B helped me get insurance in a timely manner and made the whole thing so easy."
We responded:
"Hi Lavender, glad to hear that Michelle helped you with your purchase. Michelle is very good and helpful and is always willing to help with any questions or any other services we can assist with. Thank you! Debra"
Profile photo of Jose C (California)

Jose C (California)

August 22, 2024

5  out of  5
rating by Jose C (California)
"Michelle B. was really helpful and polite, fast service as well. Didn’t take long for me to be insured again!!!"
We responded:
"Hello Jose, so happy to hear that Michelle was helpful and polite while helping you get your insurance started. She is very knowledgeable and always happy to help! Welcome to the Debra Pena Agency! We appreciate the opportunity to serve you! Debra"
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Yossio Ruiz

August 22, 2024

5  out of  5
rating by Yossio Ruiz
"Great service, full transparency, and great rates. I definitely recommend speaking to Nancy Flores. She helped me get my life insurance and renters insurance."
We responded:
"Hi Yossio, happy to hear that Nancy helped you get your life insurance in place as well as your renter's insurance. Nancy is always a pleasure to work with and very happy to help any way she can to be sure you are taken care of with all your insurance and financial service's needs. Thank you for your business! Debra"
Profile photo of Paola Flores

Paola Flores

August 22, 2024

5  out of  5
rating by Paola Flores
"I had to get renters insurance for my first apartment and decided to go with this state farm. Mrs. Nancy Flores helped me out with explaining how it works and what it covers, along with how much I would be needing to pay. Price definitely fit in my budget and all I had to do was email the policy over to my apartment leasing office! She also introduced me to the mobile app which allows me to see all the policies I currently have and any upcoming payments, as well as creating new ones if necessary! I absolutely love the transparency at the Debra Pena state farm. Definitely recommend to anyone getting any sort of insurance! Thank you so much."
We responded:
"Hello Paola, thank you for the 5* review of the Debra Pena Agency. Nancy is very knowledgeable and goes above and beyond to be sure customers know what they have and to feel comfortable in knowing they are getting everything they need to be fully taken care of in times of need. We appreciate your business and loyalty to the agency. Debra"