State Farm® Insurance Agent Debra Pena
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jose C (California)
August 22, 2024
5
out of
5
rating by Jose C (California)
"Michelle B. was really helpful and polite, fast service as well. Didn’t take long for me to be insured again!!!"
We responded:
"Hello Jose, so happy to hear that Michelle was helpful and polite while helping you get your insurance started. She is very knowledgeable and always happy to help! Welcome to the Debra Pena Agency! We appreciate the opportunity to serve you! Debra"
Yossio Ruiz
August 22, 2024
5
out of
5
rating by Yossio Ruiz
"Great service, full transparency, and great rates. I definitely recommend speaking to Nancy Flores. She helped me get my life insurance and renters insurance."
We responded:
"Hi Yossio, happy to hear that Nancy helped you get your life insurance in place as well as your renter's insurance. Nancy is always a pleasure to work with and very happy to help any way she can to be sure you are taken care of with all your insurance and financial service's needs. Thank you for your business! Debra"
Paola Flores
August 22, 2024
5
out of
5
rating by Paola Flores
"I had to get renters insurance for my first apartment and decided to go with this state farm. Mrs. Nancy Flores helped me out with explaining how it works and what it covers, along with how much I would be needing to pay. Price definitely fit in my budget and all I had to do was email the policy over to my apartment leasing office! She also introduced me to the mobile app which allows me to see all the policies I currently have and any upcoming payments, as well as creating new ones if necessary! I absolutely love the transparency at the Debra Pena state farm. Definitely recommend to anyone getting any sort of insurance! Thank you so much."
We responded:
"Hello Paola, thank you for the 5* review of the Debra Pena Agency. Nancy is very knowledgeable and goes above and beyond to be sure customers know what they have and to feel comfortable in knowing they are getting everything they need to be fully taken care of in times of need. We appreciate your business and loyalty to the agency. Debra"
Deborah Dare
August 20, 2024
5
out of
5
rating by Deborah Dare
"Michelle was super nice and very helpful in getting us through the process of getting new insurance for our vehicle, motorcycle and renters insurance."
We responded:
"Hello Deborah, It pleases me to know that Michelle helped you to your satisfaction in obtaining your new insurance. She is always very helpful and strives to please each and every customer to clearly understand their policy coverages. We welcome you to our agency and look forward to helping you anyway we can with all your insurance and financial services needs. Thank you for your business, Debra"
Richard Proulx
August 13, 2024
5
out of
5
rating by Richard Proulx
"Made the transition so easy from my previous insurance company. Provided all truthful rates and explained the entire policy answering any questions i had."
We responded:
"Hi Richard, Thank you for your review! We are delighted to hear your transition from a previous insurance company was simple. Our team strives to explain coverage plans thoroughly and is glad we could answer your questions. We appreciate your support. - Debra"
Lizette Cabrera
August 13, 2024
5
out of
5
rating by Lizette Cabrera
"I had a great experience working with Michelle and appreciated her help in explaining insurance plans and rates that fit within my budget! She excels in communication and prompt responses. I would highly recommend her."
We responded:
"Hello Lizette, we are happy to hear you had a great experience working with Michelle. We strive to excel in the best experience possible by providing complete information to our customers to make the best decision for the coverages they need. We appreciate your review and look forward to a working with you anytime you have questions or concerns. Thank you, Debra"
Cindy L
August 7, 2024
5
out of
5
rating by Cindy L
"I have been a customer of this company for many years. I chose this agent because my workplace is close to here. So it is very convenient for me. And my agent is very patient and always gives me the best help. Always recommend the best solution and the most favorable price to me. Thanks"
We responded:
"Thank you Cindy for letting us know how pleased you are with our services. We strive each and every day to deliver the best outcome for our customers. Your business is greatly appreciated. Debra"
Adrian Portillo
August 2, 2024
5
out of
5
rating by Adrian Portillo
"State Farm is Amazing my Agent Teresa stayed in touch with me the past couple years and was always willing to help me find a lower coverage rate with them Thank you so much!"
We responded:
"Hi Adrian, we are pleased to hear that you are happy with the help you received from Teresa and our agency. We are always happy to help any way we can. Thank you for your business! Debra"
Jose Ramirez
July 17, 2024
5
out of
5
rating by Jose Ramirez
"Best customer service by far, Nancy was very patient and helped with all my iwuestions and issues, she went out of her way to help me out, and that is something i appreciate."
We responded:
"Hi Jose, Thank you for your wonderful review. Our team is happy to hear that Nancy took the time to address your questions and concerns. We hope to serve you again soon. Debra Pena, Agent"
Luis Aranda
July 16, 2024
5
out of
5
rating by Luis Aranda
"Very helpful and very respectful. Glad I contacted them. Definitely worth the time!"
We responded:
"Hi Luis, Thank you for your five-star review. The Debra Pena State Farm Agent team is thrilled to learn we exceeded your expectations. We hope to work with you again soon. Debra Pena, Agent"
Gladys Gonzalez
July 2, 2024
5
out of
5
rating by Gladys Gonzalez
"Great service, very helpful! We bundle our insurance and she made sure to provide us with the best options."
We responded:
"Hello Gladys so happy to hear that you are pleased with the services provided. We appreciate your business and look forward to next time. Thank you Debra"
Chad Lynn
June 26, 2024
5
out of
5
rating by Chad Lynn
"Customer service has always been amazing every time we have dealt with them. Teresa has always been so helpful and available whenever I have needed her. If I am not able to talk during the day, they have always been great at texting with me and helping me with anything I have needed. I would highly recommend them! - Clarissia Lynn"
We responded:
"Hello Clarissia, it pleases us to know when we meet the needs of our customers. Teresa is always happy to help anyway she can. We appreciate your business and look forward to helping you with all your insurance and financial services needs in the futures. Debra"
Bang Jesse
June 26, 2024
5
out of
5
rating by Bang Jesse
"What a great experience. Michelle helped us thoroughly over the course of an entire hour to get me and my wife policies for our vehicles, as well as umbrella and renter's insurance. She went through all the numbers with us, and so we found the best deal possible! Thank you Michelle, for going through all the numbers with us. It let us make more sense of just how much we were paying, and we are the better for it."
We responded:
"Hi Jesse, so happy to hear that you are pleased with your purchases and feel that Michelle met all of your expectations. We pride ourselves on meeting the needs of our customers and hope they allow us to meet any and all of their additional insurance and financial services needs in the future. Thank you for your business and look forward to meeting you. Debra"
Amber Barrett
June 25, 2024
5
out of
5
rating by Amber Barrett
"Teresa Pena is one of the best agents I could ask for!!! She is always there when I need her. 10 out of 10 recommend 👌"
We responded:
"Hi Amber, thank you for the 5* review. Teresa is great and goes above and beyond to meet the needs of the customers she services. Don't hesitate to reach out if we can assist with any additional insurance and financial service's needs in the future. We appreciate your business. Debra"
Bobby Harper
June 25, 2024
5
out of
5
rating by Bobby Harper
"Got a lot better deal than I had with Allstate.... 💰"
We responded:
"Hi Bobby, so happy to hear that we were able to help you to get a better price for your insurance needs. We look forward to helping you with all your other insurance needs in the future. We appreciate your business! Debra"
Alejandro Maldonado
June 21, 2024
5
out of
5
rating by Alejandro Maldonado
"Customer service is always excellent. Always being well taken care of when issues arise"
We responded:
"Hi Alejandro, we appreciate your feedback. We always strive to meet the needs of our customers and look forward to helping you at any time with your insurance and financial services needs as they arise. Thank you for your business! Debra"
Kekoa Mendenhall
June 14, 2024
5
out of
5
rating by Kekoa Mendenhall
"I had a great experience working with Teresa! She was very helpful in explaining everything, and they were able to get me great rates for everything that I needed. Would highly recommend giving them an opportunity to earn your business!"
We responded:
"Hi Kekoa, we are so happy to hear that you were pleased with your visit with Teresa. We look forward to seeing you again and helping you with all your insurance and financial services needs in the future. Thank you for your business and trust in us to provide you with Remarkable Service. Debra "
Charlene Pinpin
May 24, 2024
5
out of
5
rating by Charlene Pinpin
"I love the personal customer service from Debra Pena’s office! Teresa goes above and beyond every time I call, no matter how big or small my question is. They always take care of me and my family!"
We responded:
"Hi Charlene, it pleases us when we know we meet our customers expectations. Thank you and look forward to next time. Debra"
Michael Moore
May 20, 2024
5
out of
5
rating by Michael Moore
"We have been with Michelle for +10 years She always goes above and beyond with her customer service She is always friendly and professional If you are not letting her take care of you, You should"
We responded:
"Hi Michael, Thank you for your loyalty for over ten years. We are truly grateful for your wonderful comments about Michelle. The Debra Pena State Farm Agent team is happy to learn she has provided you with exceptional service. We will be sure to send over your comments to her. - Debra"
Emory Martinez
May 20, 2024
5
out of
5
rating by Emory Martinez
"We have truly enjoyed being apart of the State Farm / Gainsco family!! You guys are incredible! I often bug Ms Teresa and she always follows through for me!! Thank you!!!"
We responded:
"Hi Emory, It warms our hearts to hear that you enjoyed working with us. The Debra Pena State Farm Agent team is thrilled to learn that Teresa has provided you with excellent service. Thank you for your support. - Debra"
莫福富（福）
May 20, 2024
5
out of
5
rating by 莫福富（福）
"Teresa was the best! Great service - very informative! Highly Recommend!"
We responded:
"Hi FuFu, happy to hear Teresa was able to provide you with information to make a knowledgable decision concerning your insurance needs. We appreciate you and look forward to next time. Thank you! Debra"
Michael Aranda
May 16, 2024
5
out of
5
rating by Michael Aranda
"Very professional service. Michelle was great on helping me with my insurance needs. I highly recommend using them"
We responded:
"Hi Michael, so happy to hear Michelle was able to assist you with your insurance needs. As an agency our goal is to always provide the utmost professional service to our customers. We always appreciate your business and confidence in the Debra Pena Agency. Debra"
Timothy Villalva
May 13, 2024
5
out of
5
rating by Timothy Villalva
"Nancy helped with some auto insurance. She was helpful and she has great customer service skills. She answered all the questions I had. I am highly satisfied with Nancy 100% recommend this State Farm"
We responded:
"Thank you for your review, Timothy. We are glad that Nancy was able to help you with your auto insurance needs. Thank you for doing business with us. – Debra"
Eva Fehr
May 10, 2024
5
out of
5
rating by Eva Fehr
"Michelle is a great agent, as well as everyone else in the office they are treating you very good, got a much better price than we had before, so overall i would say i had a great experience!!"
We responded:
"HI Eva, thank you for review of your experience with Michelle. Michelle is always available to answer questions you may have. We appreciate your business and look forward to helping you in the future. Debra"
Helen Gardea
May 7, 2024
5
out of
5
rating by Helen Gardea
"Nancy Flores is such an astounding agent, always going above and beyond for all questions and needs! Way to go Nancy !"
We responded:
"Hi Helen, We appreciate your glowing review. Our team is happy that Nancy went above and beyond to address your questions and concerns. Please contact our office if we could assist you further. - Debra"